The Service Desk Leader Professional Certificate is available to take or re-take online, via Certiprof’s Examination Center.
If you wish to take the exam at home using our Remote Proctor service, please schedule your test.
The exam format is as follows:
• Multiple choice
• 40 questions
• 24 marks required to pass – 60%
• 60 minutes duration
• Closed book.
Please read the following carefully before proceeding:
• You may take the exam immediately or within 6 months from payment date.
• Once the exam is purchased and taken you won’t be eligible for a refund.
The following browsers are supported:
• Internet Explorer – All Versions
• Google Chrome – All Versions